Business Analyst (m/f)

Kyiv, Ukraine

Span is a reliable IT partner with worldwide experience in digital business transformation that will effectively shift Ukrainian business to modern automated solutions.
For 25 years, we are devoted to software development, service and system integration. More than 200 customers use our services and solutions across five continets and 100 countries.
Span monitors 2,000 servers, and we are especially proud of the fact that we manage to remove most of the problems before the customer or end user notice them.
The success of our new infrastructure solutions is proven by many satisfied users of completed projects in Croatia, Western Europe, Asia and the United States. Quality and safety of business is further guaranteed by ISO certification: ISO 9001, ISO/IEC 20000 and ISO/IEC 27001.
Our growth is constant year by year according to all major business indicators. Span Group employs more than 400 people, and this number is also constantly growing. More that 250 of our employees have one or more professional certificates.

Business Analyst (m/f)

We are looking for a organized, motivated and articulete Business Analyst to join our team! As a Business Analyst, you will play the main role in linking our information technology capacity and our business objectives. The role of Business Analyst begins with defining, analyzing and documenting requirements. After that they are responsible for developing solutions to business problems and to achieving business goals.

Business Analyst duties and responsibilities

• Define configuration specifications and business requirements
• Prepare functional specification and help developers, architects and testers to prepare technical specification
• Own and develop relationship with customers
• Work with customers to optimize and enhance our integration
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions
• Make recommendations to solution consulting team
• Find and communicate key insights and findings to sales and consulting teams
• Discover issues, suggest changes and better solutions to the customer

Business Analyst requirements

• A degree in IT / Computer Science or relevant field
• Strong written and verbal communication skills
• Fluent English and Russian
• Previous experience in Business or Systems Analysis or Quality Assurance
• Experience in analysing data to draw business-relevant conclusions
• Knowledge in generating process documentation
• Active PMP or Agile PM certificate is a plus
• Familiarity with Microsoft SharePoint / Dynamics CRM / Identity Manager solutions is additional bonus

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